Privacy Policy
This policy explains what information we collect when you use this site and how we use it. We keep it simple and only collect what we need to provide our grooming and care services.
Information we collect
When you create an account or book an appointment, we collect your name, email and (optionally) phone number, plus your pet’s name and any care notes you provide. We do not collect payment card details on this site.
How we use your information
We use your details to manage your account, confirm bookings by email, and provide the services you request. We never sell your data, and we only share it with our staff to deliver your appointment.
Cookies
We use a small number of essential cookies to keep you signed in and to protect our forms. These are required for the site to work and cannot be turned off. We do not use advertising or tracking cookies.
Your rights
You can ask to see, correct, or delete the personal information we hold about you at any time. Just contact the store and we will help.
Contact us
Questions about your privacy? Email or call the store and we’ll be happy to help.
Last updated: September 2, 2026