Bookings arrive at 11pm. Your calendar is ready by morning.
Pet owners pick the service, the person they trust and a slot that genuinely exists — from their phone, at whatever hour they think of it. No phone tag, no double-booking, no messages sitting unread overnight.
- 24/7 self-service booking from any device
- Only real, free slots are ever offered — double-bookings are impossible
- The request lands on your calendar, so your team sees it immediately
Clients see the calendar. Not a wish list.
The booking form reads your live calendar, so what a client is offered is what your shop actually has: the right service length, a free groomer and an opening business day. Book one and the slot is off the table before the next person loads the page.
- Availability is checked at the moment of booking
- Service durations drive the slot length
- Staff working hours and time off are respected
- Slots close the second they are taken
Service2
Pet3
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Confirm
The right service, offered to the right pet.
Services can be restricted by species, so a puppy trim only shows up for dogs and small-animal grooming never gets offered to a parrot. Everything pets can actually book is decided by your catalogue — the same rules your team follows at the desk.
- Services restricted by species where it matters
- Sizes and coat types reflected in duration
- Add-ons and packages booked as one visit
- Service rules enforced everywhere, not just online
It lands where your team already works.
The booking request is saved straight onto your shop calendar, so the next person on shift sees it without anyone retyping it. The client gets the slot they picked; your team keeps control of the confirmation workflow.
- Request appears on the same calendar your team uses
- No copying details out of an inbox
- Slot is held while you confirm
- Species and availability already validated
Returning clients book in moments.
Returning owners are recognised, so their pets load straight into the form instead of being typed in again. A known pet can be booked for the next visit directly — the shortest path from "thanks, she looks great" to another slot in the diary.
- Returning clients recognised at booking
- Their pets pre-fill instead of being re-entered
- Book the next visit without re-typing the pet
- No phone call needed to come back
Not just a form. A booking engine wired to your diary.
Every piece below comes from features your shop already runs on.
Real-time availability
Available slots are computed from live calendar data, so a slot that has gone does not get offered again.
Per-pet service matching
Species restrictions mean each pet only sees services that genuinely apply to them.
Choose the person
Clients can request the groomer they trust, and each staff column reflects that person’s real hours.
Any service you offer
The same booking flow works for grooming, retail add-ons and any service you define in your catalogue.
Works from any device
Phone, tablet or laptop — the flow adapts to the screen your client happens to be holding.
More than grooming
The same booking flow covers grooming, boarding, daycare and training capacities, each with its own availability.
Booking that fills the diary, not the voicemail.
Phone and paper
- Calls come while you are mid-groom
- Half end up as voicemails nobody plays back
- Availability checked by memory
- Every booking re-typed into the diary
Generic booking app
- Does not know grooming service lengths
- Another calendar to reconcile by hand
- No idea about pets, sizes or coat types
- Double-bookings surface at the front desk
PawFora
- Availability read from the live shop calendar
- Service lengths, species rules and staff hours respected
- Confirmations and reminders automatic
- Landing directly on the calendar your team already uses
Common questions about online booking
Can clients double-book a slot?
Does it respect my team’s working hours?
What if a service only applies to dogs?
How does my team see the booking?
Can clients book any service I define?
Do I have to install anything on my own site?
Online Booking is one part of PawFora.
Everything shares the same clients, pets, calendar and numbers.
Custom Website
A booking page on your own PawFora address, generated from what you already set up.
Smart Scheduling
Every groomer gets their own colour-coded column, so the day reads at a glance.
Grooming Reports
Photos, health scores and notes in one report pet parents open before pickup.
Reminders
Vaccine due dates tracked, with reminders queued and sent in one tap.
Services
Duration, price, eligibility and the people qualified to perform it, defined once.
Customer Center
Search any client in seconds and see every pet, visit and invoice on one card.
Every missed call was a booking somebody else got.
Let pet owners book whenever they think of it, with real availability and automatic reminders. Seven days free, no credit card.
Start free trial or see pricing first