Any member of staff can pick up any pet.
The whole animal in one record — what they are, how big they are, what they weigh now, what scares them, and everything that has happened on your table before. No asking the owner the same questions for the hundredth time.
- Species, breed, size and weight history in one place
- Allergy and behaviour notes that cannot be missed
- Every past visit linked to the pet it actually happened to
What they are, straightened out.
Species is captured consistently rather than free-typed, so schedules, reports and filters agree on whether Alfie is a dog or a parrot. Breed, date of birth and size sit alongside it.
- Consistent species values across the whole system
- Breed, birth date and size alongside it
- Birds, rabbits and small animals handled too
- No conflicting duplicates to reconcile
Weight recorded where it belongs.
Weight is stored on the pet profile and carried into each grooming report, so the number your team sees today is the same one the next visit starts from. Dates are entered through a shared picker that rejects impossible values — so nobody writes down 30 February.
- Weight stored on the pet record
- Carried forward into every visit
- Dates validated at entry
- Growth and trends visible over time
The things that cannot be missed.
Allergies, sensitivities and behaviour notes live on the profile where everyone reads them. The dog who hates dryers does not need to tell you again by panicking on the table.
- Allergy and sensitivity notes on the profile
- Behaviour warnings visible before the groom starts
- Notes survive staff changes
- Same information whether you booked them or not
Every visit that pet has had.
Each visit, report and invoice hangs off the individual animal, so history answers questions like "what did we do last time and how did it go" without asking the owner.
- Past grooming reports attached per pet
- Invoices traceable to the animal
- Patterns visible across visits
- Multi-pet households stay separated
A pet record that survives staff turnover.
Each item below is driven by the data your team already records.
One record per animal
Species, breed, size and measurements held once, in a form everyone reads the same way.
Weights that follow the pet
Weight is stored on the pet record and carried into each visit, so history stays consistent.
Safety notes first
Allergies and handling warnings are on the profile itself rather than buried in free text.
History per pet
Visits, reports and purchases attach to the animal so multi-pet households stay legible.
Any species
Dogs and cats are covered properly, along with birds, rabbits and anything else you take in.
Ready at booking
Returning pets load into booking instead of being re-entered every time the owner calls.
A good memory is not a system.
Verbal handovers
- Warnings passed by word of mouth
- New staff learn by making mistakes
- Nothing written down when it matters
- Owners repeat themselves forever
Notes in a phone or notebook
- Six conflicting versions of one pet
- No link to visits or invoices
- Weights in whichever unit that person used
- Gone when the notebook goes
PawFora
- One pet record everyone reads from
- Species and units kept consistent across the system
- Allergy and behaviour notes attached to the animal
- Full visit, report and purchase history per pet
Common questions about pet profiles
Can I record pets that are not dogs or cats?
How are weights recorded?
Where do allergy warnings live?
Does each pet have its own history?
Do I have to retype details when a client books again?
Are dates checked when entered?
Pet Profiles is one part of PawFora.
Everything shares the same clients, pets, calendar and numbers.
Grooming Reports
Photos, health scores and notes in one report pet parents open before pickup.
Customer Center
Search any client in seconds and see every pet, visit and invoice on one card.
Online Booking
Real-time availability published to clients, straight onto your team’s calendar.
Reminders
Vaccine due dates tracked, with reminders queued and sent in one tap.
Services
Duration, price, eligibility and the people qualified to perform it, defined once.
Smart Scheduling
Every groomer gets their own colour-coded column, so the day reads at a glance.
Stop relying on somebody’s good memory.
Every animal recorded once, in consistent units, with the warnings where everyone can see them. Seven days free, no credit card.
Start free trial or see pricing first